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IMPORTANT

❗ Please DOUBLE CHECK all personalisation; spellings, dates etc. and don't forget to check for auto-correct before placing your order.

📌 Personalisation text will be copied directly from your order.

We might not be able to make any alterations or amendments once the order has been placed, but if you find that you need to make any changes, please get in touch with us at hello@dreamsandconfettidesigns.co.uk immediately, and we'll do our best to assist you.

Regrettably, we cannot provide refunds or replacements for personalisation errors made by the purchaser.

. P R O D U C T I O N .

We usually design and create your order as soon as we receive it, so we might not be able to make any alterations or amendments once the order has been placed. Don't worry though, if you do need to make any changes, please get in touch with us at hello@dreamsandconfettidesigns.co.uk immediately, and we'll do our best to assist you.

For items that require a design proof, we will be in touch separately with details and instructions.

. D I S P A T C H .

We usually dispatch orders within 5 business days and send them using the Royal Mail Signed For Services.

. U K . D E L I V E R Y .

- Standard - 2nd Class Signed For: Est. 2-3 working days*

- Priority - 1st Class Signed For: Est. next working day*

FREE standard delivery for orders over £50.00.

*Includes tracking number and insurance; also requires a signature on delivery and provides proof of delivery.

. I N T E R N A T I O N A L .

We are unable to ship internationally from this website; we apologise for this inconvenience.

📌 Please visit our ETSY store for international purchases.

We make each item just for you, whether it's personalised or not. We are unable to accept any returns or offer refunds but if there's a problem with your order, please contact us immediately at hello@dreamsandconfettidesigns.co.uk, and we will do whatever we can to rectify it.

. D E L A Y S .

Sometimes there can be delays with the postal service which is completely out of our control. We strongly advise to place orders in plenty of time before your event as we are unable to offer refunds for late arrivals.

. E R R O R S .

Regrettably, we cannot provide refunds or replacements for personalisation errors made by the purchaser.

. M I R R O R . A C R Y L I C .

We create our products using premium mirror acrylic sheets, ensuring high quality. The mirror effect is on one side, complemented by a grey backing on the reverse. Our unique reverse engraving technique creates a lasting and flawless design on the front, free from double shadows, fading, or peeling.

. W O O D .

Crafted from premium wood sheets, our products embrace the natural beauty of the material. Wood, being a natural substance, may exhibit slight surface imperfections that contribute to its unique charm. Please note that we are unable to offer refunds for any inherent wood irregularities or laser markings, as they are integral to the character of your uniquely crafted product.

. L A M I N A T E .

Our metallic products are meticulously crafted using top-notch laminate sheets. Featuring a metallic effect on one side and a sleek black finish on the reverse, we employ precision engraving on the front (metallic side). This results in a lasting black design that remains resilient, free from fading or peeling.

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